Free Freight Guarantee
We send all orders over $35 Freight FREE within Australia!
or apply your Preferred Customer Discount,
and charge freight, if this works out
better for you.....Guaranteed!
Note: Minimum order of $35 (escl GST) required to check out.
A note re: Australian GST
Australian Goods and Services Tax of 10% is applicable to all orders shipped within Australia, unless product is ruled as GST exempt, ie. certain foods, teas, SPF lotions. Prices displayed on this site do not include GST as our site is used by people all over the world. Our secure shopping centre recognizes Australian shipping addresses and automatically adds GST to your order when proceeding through the checkout.
This tax does not apply to orders shipped outside Australia.
Shipping:
Australian orders are shipped by Parcel Post with Australia Post unless otherwise specified: eg. Express Post, Courier Service.
International orders are shipped by Air Mail with Australia Post. See below for more info.
After your first order you will be automatically enrolled as a
Preferred Customer Level 2 and entitled to our:
Free Freight Guarantee!*
*Australia Only
This means freight will only be charged where Preferred Customer Discount is greater than standard shipping charges, in which case your PC Discount will be applied and shipping will be charged as per table below. Note: Preferred Customer Discounts do not appear on our online shopping facility however will be applied before charging and shipping. You will never pay more than the confirmed total of your order online.
| Up to 500g | 500g to 3kg | Over 3 kg | Express Post Surcharge |
| $6.00 | $9.90 | $13.20 | $4.40 up to 3kg |
| Shipping prices include Australian GST | $6.60 up to 5kg | ||
Express Post Surcharge
Express Post is available within Australia Only - charged as a surcharge on standard shipping rates if applicable. Where goods are sent freight free only the nominal surcharge will apply. Express Post offers next business delivery between all capital cities (except Darwin and in Perth CBD only) . In each State an additional next business day delivery network is available between a number of places and for other areas the fastest possible delivery is provided on a non-guaranteed basis.
For more information about Australia Post Services and Delivery Times,
please Contact Us or visit: http://www.australiapost.com.au/
International Shipping
International orders are sent by Air Mail with Australia Post. Freight charges are calculated
according to weight of the items as you proceed through the checkout.
New Zealand: Freight will be calculated as above, to a maximum of $100AUD.
The Flat Rate of $100 will be the best option for all orders over 10kg.
Shipping via ECI International Courier is also available on request at a cost of $40AUD.
This service offers reliable door-to-door delivery to over 190 countries and territories within 2 to 4 business days between metropolitan areas of major cities. This serivce includes Online Tracking of your package in transit. Consignment details will be advised as soon as goods are dispatched.
Contact Us or visit: http://www.auspost.com/ECI for information regarding included destinations and transit times.
Please note re: Customs & Duties
It is the responsibility of the customer to clear these goods through their respective customs authority and pay any taxes/duties owing. The merchant does not take responsibility for any goods unable to be delivered due to customs/import restrictions.
International Credit Card Processing:
All prices displayed are constant in Australian Dollars. The Currency Conversion facility is installed for the convenience of International shoppers to view these prices in their chosen currency but it is a rough guide only. Although this table is updated daily there may still be some variation depending on the conversion rate at the time of processing. The total amount charged at the time of processing and dispatch is always in Australian dollars. To avoid confusion you may prefer to finalize your order in Australian Dollars.
